Remember that you should always have your phone close at hand, as WhatsApp frequently checks.įor this method of creating the account with a fixed number it will be necessary to use a WhatsApp BSP ( Business Service Provider), in this case Gupshup. With this you can start chatting with all WhatsApp contacts registered on your mobile. In order to get started with creating the WhatsApp Business account with a landline number, you just need to follow these steps:ġ) First you need to download WhatsApp Business from Google Play or iOS Store.Ģ) When you are ready, log in and then WhatsApp will ask you to register a phone number.ģ) Choose the country code and then enter the landline number.Ĥ) Once this is done, WhatsApp will ask you for the verification code: you will receive a Bot call on your landline.ĥ) Once the process is finished, you will need to enter your profile picture, your company name and that’s it. In addition, it has several other functions such as an online catalog, specific information about your company or even the hours you work. This module is only available for companies, since it is totally designed for online sale via WhatsApp. Finally, the WhatsApp Business API used with Callbell allows you to view specialized metrics for the sales and support teams, automatic routing for your conversations and many other features that will help you sell more via WhatsApp using Callbell. The first allows you to make voice and video calls through its application, while the latter generally has no calling capability. There is another difference between WhatsApp Business and WhatsApp Business API. Generally, each BSP charges their own fees, you can see this information about Callbell here. This allows you to send unlimited messages. WhatsApp Business limits us the files’ size however, in this case in the API it is our BSP that takes care of adjusting the maximum size of each file. In this case, Callbell offers a mobile application that will allow you to communicate with your customers even when you are away from a computer. The WhatsApp Business API does not have a true mobile interface this means that unless BSP company provides one, you will not be able to enjoy a mobile interface on any operating system. We know that WhatsApp has two versions: the normal one as the Business offers applications that can be used on both Android and iOS devices. Callbell gives you access to all these features. With Callbell, you will get multiple additional benefits: these include state-of-the-art process automation and contact synchronization, shared team mailbox, centralized dashboard, automatic conversation routing, specialized metrics for sales and support teams, labelling customers and much more. Like any other service, these have to be paid too, but investing in them is extremely worthwhile, since they allow you to get features that no other WhatsApp account that is not API has. In order to give you access to the API, WhatsApp requires approval of your account, which is only possible thanks to your BSP partner. One of the main features is the ability to add the green sign to your WhatsApp profile allowing you to be verified as a legitimate and trustworthy company.Īny company wishing to obtain the WhatsApp API’s services will have to request or use the services of a Business Solution Provider (BSP) and a WhatsApp partner such as Callbell. This version offers special, advanced and unique features and it is optimized for the corporate environment, a feature that cannot be found in normal WhatsApp Business. It is specially designed for companies with an interesting number of consultants or collaborators. The WhatsApp Business API is completely different from the WhatsApp Business app. That is why we have created this article: we want to teach you how to create an account with a fixed number for WhatsApp Business and WhatsApp Business API using Gupshup.Ĭlick on this link if you want to know all the questions and answers about WhatsApp Business This allows you to develop communication work efficiently and effectively, using all the features a company needs in order to sell and support its customers. In this sense, very competitive tools have emerged capable to offer an integrated platform along with WhatsApp. For example the lack of a developed platform to manage inquiries, sales and organize customers. However, they realized that WhatsApp alone is not enough and that, by using this app for the aforementioned purpose, has its drawbacks. This is why many people and companies have chosen to make WhatsApp their main channel of communication with customers. This application has managed to break paradigms to the point of becoming the favourite channel for inquiries and orders among Internet users. WhatsApp is a very important messaging app, since it helps many companies in communicating with customers.
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